Shipping policy
Where. Down the Street ships within the United States only.
When. Pieces ship within 7–12 business days of purchase. A tracking number is emailed when the piece ships. If a piece can't ship within that time, Down the Street will email with a new date, and the order can be cancelled for a full refund.
Rates. Shipping is a flat rate based on the size of the piece, shown at checkout:
- Small: $15
- Medium: $20
- Large: $30
When an order includes pieces of different sizes, the rates are added together. Pieces of the same size ship together for a single rate.
Large-scale pieces. Pieces too large to ship are available for local delivery in the New York area. Email info@downthestreetny.com to arrange it.
Questions. Email info@downthestreetny.com.